PRIVACY & COOKIE POLICY.
This Privacy Policy explains how Doman Trade LLC collects, uses, stores and shares personal data when you visit this website or contact us about vehicles, automotive parts, wholesale supply or project requirements.
Data controller: Doman Trade LLC, Sharjah Media City Free Zone, Sharjah, United Arab Emirates. Email: [email protected].
1. Personal data we may collect
We collect only information reasonably needed to handle your request, operate and secure the website, or meet legal obligations. This may include:
- your name, company, email address, telephone or WhatsApp number;
- the content of your enquiry, including a vehicle model, VIN, part number, model year, quantity, destination, intended use, drawings, photographs or specifications you choose to provide;
- communications and records connected with a quotation or potential transaction;
- basic technical and security information made available by your browser or hosting provider, such as IP address, device/browser type, request time and pages requested; and
- language and privacy preferences stored in your browser.
This website does not currently provide online checkout and Doman Trade does not ask you to submit payment-card details through it. Please do not send passports, Emirates ID documents, payment-card information or other sensitive documents unless we specifically request them through an approved secure channel.
2. Why we use personal data
Depending on the circumstances, we use personal data to respond to enquiries, identify the requested vehicle or part, assess compatibility or project scope, prepare and discuss a proposal, take steps you request before a contract, maintain business records, protect the website, prevent fraud, comply with applicable law, and establish or defend legal claims.
Where consent is the appropriate basis, including for any future optional marketing or tracking technology, you may withdraw it at any time. Withdrawal does not affect processing already carried out lawfully. We do not send promotional marketing merely because you made an enquiry.
3. When we share information
We may share the minimum necessary information with relevant manufacturers, suppliers, logistics providers, technical partners, professional advisers, website and email providers, or other service providers where needed to evaluate or fulfil your request. We may also disclose information where required by a competent authority, applicable law or legal process, or where necessary to protect legal rights and security.
We do not sell personal data. If a recipient is outside the UAE, we will use an appropriate lawful transfer mechanism and reasonable safeguards as required by applicable data-protection law.
4. Retention and security
We retain personal data only for as long as reasonably necessary for the purpose collected, including follow-up on an enquiry, performance of a transaction, accounting or legal requirements, dispute management and security. Retention periods vary according to the nature and status of the request.
We use reasonable organisational and technical measures designed to protect personal data. No internet transmission or storage system can be guaranteed completely secure.
5. Your rights
Subject to the UAE Personal Data Protection Law and any applicable exceptions, you may have rights to obtain information about processing, access or receive a copy of your data, request correction, deletion or restriction, object to or stop certain processing, request transfer where applicable, withdraw consent, and ask for review of certain automated decisions. Doman Trade does not currently use this website to make solely automated decisions with legal or similarly significant effects.
To exercise a right, email [email protected]. We may need reasonable information to verify your identity and request before responding. You may also raise a concern with the competent UAE data-protection authority where that right is available.
6. Cookies and browser storage
This site currently uses essential browser storage only. It does not set analytics, behavioural advertising or social-media tracking cookies.
| Item | Purpose | Type | Duration |
|---|---|---|---|
doman-language | Remembers your selected language: English or Arabic. | Necessary preference / local storage | Until cleared from your browser |
doman-cookie-notice-v1 | Remembers that you acknowledged the browser-storage notice. | Strictly necessary preference / local storage | Until cleared from your browser |
You can clear site data through your browser at any time. If optional analytics or advertising technologies are introduced later, this notice will be updated and any consent required by applicable law will be requested before they are activated.
7. External links and children
Links to external websites are governed by the privacy terms of their operators. This website is intended for business and adult users and is not directed to children under 18; please do not submit a child's data through the enquiry channel.
8. Changes and contact
We may update this policy when the website, our practices or applicable requirements change. Questions and privacy requests can be sent to [email protected].